Privacy Policy

Rate Your Lecturer Privacy Policy

Sterling Ideas Limited, trading as Rate Your Lecturer (Rateyourlecturer) is an online service that provides genuine user feedback on university lecturers, courses, departments and the cities in which the universities are based. More details about Rateyourlecturer can be found below under "How you can contact us."

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Before submitting your personal information to our Web site, please read this Policy carefully to learn about our privacy practices.


• What information we collect from you
• How we use your information
• With whom we share your information
• How you can access your information
• How we protect your information
• Changes to this Privacy Policy
• How you can contact us


What information we collect from you

In General


We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, e-mail addresses, user name and password. You can choose not to provide information to us, but in general some information about you is required in order for you to enjoy the benefits of being a registered member such as posting ratings and comments.


Automatic Collection of Information


We may collect some information about your computer when you visit Rateyourlecturer. For example, we will collect session data, including your IP address, Web browser software, and referring Web site. We also may collect information about your online activity, such as content viewed and pages visited. One of our goals in collecting this automatic information is to help us understand the interests of our users and customise your user experience.


Privacy and Cookie policy


Cookies are small alphanumeric data text files and can be stored on your computer's hard drive (if your Web browser permits). Rateyourlecturer may use cookies for the following general purposes:


• To help us recognise your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site.

• To help us customise the content, website experience, and advertisements provided to you on our website.

• To help measure and research the effectiveness of website features and offerings, advertisements, and e-mail communications (by determining which e-mails you open and act upon, or statistical information).

• Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.

• Adverts appearing on the Service may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows advert networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by RATEYOURLECTURER and its service providers and does not cover the use of cookies by any advertisers.

• RATEYOURLECTURER uses Google Analytics to better understand who is using the Service, and how people are using it. Google Analytics uses cookies to collect and store anonymous information such as time of visit, pages visited, time spent on each page of the website, IP address, and type of operating system used. We use this information to improve the Service and make it appealing to as many users as possible. Google has developed a browser plugin to allow you to opt-out of Google Analytics’ tracking software.


How we use your information


Rateyourlecturer uses the information we collect about you for the following general purposes: for registration and to manage your account, including to facilitate your access to and use of our site; to communicate with you in general, including to provide information about Rateyourlecturer; to enable us to publish your ratings, comments, and other content to the Rateyourlecturer community; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services available from us or our partners that may be of interest to you; and to otherwise customize your experience with Rateyourlecturer.

With whom we share your information


Rateyourlecturer may share your information with the following entities:


• Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately.

• Affiliated Web sites. If you were referred to Rateyourlecturer from another Web site, we may share your registration information, such as your name, email address, mailing address and telephone number about you with that referring Web site. We have not placed limitations on the referring Web sites' use of personal information and we encourage you to review the privacy policies of any Web site that referred you to Rateyourlecturer.

• Companies within our corporate family. We may share your personal information within Sterling Ideas Ltd. This sharing enables us to provide you with information about other services which may interest you.

We also may share your information:

• In response to court orders; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.

• When we believe it is necessary to investigate, prevent, or take action regarding illegal or suspected illegal activities and in connection with our Terms and Conditions and other agreements.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

How you can access your information

We endeavour to ensure that your information is relevant to its intended use, accurate, and complete. You can access and update your contact information by visiting Rateyourlecturer. You can close your Rateyourlecturer account by contacting us at the email address listed below. We will send you an email to confirm your request. Please also note that we may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity.


If you do not hold an account with us, or wish to contact us in relation to any personal information that is not displayed in your account, you may ask us to access, delete and modify the information that we hold about you by emailing us at the email address listed below.


How we protect your information


Your RATEYOURLECTURER account Personal Information is protected by a password for your privacy and security. You need to prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately, and limiting access to your computer and browser by signing off after you have finished accessing your account.


RATEYOURLECTURER endeavors to safeguard user information to ensure that user account information is kept private. However, RATEYOURLECTURER cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.


We however want you to feel confident about using Rateyourlecturer and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorised employees are permitted to access personal information, and they only may do so for permitted business functions.


Changes to this Privacy Policy


Rateyourlecturer may update this Privacy Policy in the future. We will notify our members about material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a prominent notice on our website.


How you can contact us


If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]